Make an archive of your database on your current computer.

1. In TimeVue, select archive. Save the archive.arc file to a USB memory stick or save the file to a network drive so that it can be accessed and transferred to your new computer.
2. When saving the archive, select NO when prompted to remove any old data from your database .

Install TimeVue on your new PC.

1. Load the CD into the drive and follow the instructions in the installation wizard. Select a "Complete" setup installation.
2. Click on the desktop short cut to start TimeVue.
3. A message will appear asking you to specify your data location. Click OK.
4. In the "Browse to database file.." window, select the Datastorage.tvd file in the TimeVue folder and click the Open button.
5. Enter your original 50 employee enable code in the registration window and click OK.
6. After the correct code is entered, a "Serial Number Applied" window will appear with your correct serial number. Click the OK button.
7. Click the Start button on the Welcome screen to start TimeVue.
8. Select the Restore icon and browse to the location of the archive.arc file that you saved from your original computer. Click the Open button to restore the archive.
9. Select the Yes button in the "Append Data?" window.
10. Select the Yes button in the "Replace Timeclock Rules" window to import your current TimeVue pay period information.
11. Click OK in the "Restore Complete" window. All of your original data is now on your new computer.

Verify that you can communicate with the clock.

NOTE: If you have an RS232 Icon Time Systems pin or prox entry time clock, make sure it is connected to your new computer's serial or USB port. The COM port number assigned to your new computer may be different from the previous computer. Your TimeVue Time Clock setting may no longer be correct.

1. Click on the Time Clocks icon in TimeVue.
2. Select the Test button to the far right of the Time Clocks screen to test communication with the clock.
3. If the test is OK, you are finished. If the test fails, try the troubleshooting steps at this link: USB connection issues

NOTE: If you have an Icon Time Systems pin or prox entry ethernet clock, you will need to setup a virtual serial port using the Tibbo utility software.

1. Click on the Time Clocks icon in TimeVue.
2. Verify the COM Port number assigned to your clock.
3. If you are using Windows XP, click on your Windows Start icon. Select All Programs\Icon Time Systems\Ethernet Time Clock Setup\Install Tibbo.
4. If you are using Windows Vista or Windows 7, download and install the appropriate version of Tibbo Device Server Toolkit from this link: Download Page.
5. Follow the steps in the Installation Wizard and install all components.
6. Click on your Windows Start icon. Select All Programs\Icon Time Systems\Ethernet Time Clock Setup\Ethernet Time Clock Installation Guide.

When a non-worked or accrual punch is assigned to an employee:

1. It is entered in the time card export (CSV) file as a single punch on that day with an InTime of 6am.
2. In order to identify this punch, make sure you append a note to the punch when it is assigned to the employee. This note will appear in the export file in the InNote column.

All Pin\Badges ID numbers assigned in the Roster Report must be unique. You probably have another employee that is using the number that you are trying to assign. This employee may be inactive and hidden on the Roster Report. To make all employees visible in the Roster Report:

1. Go back to the main Roster Report screen.
2. Click the Show All link in the upper left of the report. This will display all inactive employees.
3. These inactive employees will appear at the bottom of the Roster Report list.
4. Verify the Pin\Badges ID numbers all ready in use and assign a unique number to your new employee.

There may be instances where you have deleted punches in the Punches screen or have made some edits in a particular screen. You decide that you don't want to save those changes and want to revert back to the original screen before you had done any edits.

To exit out of a screen without saving your changes, press the SHIFT button on your keyboard and click the "X" in the upper right of the TimeVue screen to close that screen. You will see a message in the bottom left of that screen - "Skipping Save". Your changes will not be saved.

This error may occur if you did not install the software with full Administrative permissions.


1. Make sure you archive your data in TimeVue.
2. Click on Windows Start\Settings\Control Panel.
3. Select Add-Remove Programs and uninstall TimeVue.
4. Go into Windows Explorer and delete the Icon Time Systems folder.
5. If your TimeVue CD is prior to version 1.0.32, follow the instructions below and download and install the TimeVue update.
6. Click on the TimeVue_1.0.32_setup.exe link on the download page.
7. Click on the Run button in the Internet Explorer File Download window. For FireFox users click OK in the Opening TimeVue_1.0.32_setup.exe window to download the installation file to the Desktop and then double click on the TimeVue_1.0.32_setup.exe installation file to begin the installation process.
8. If required enter the Administrators user name and password to begin the TimeVue 1.0.32 installation.
9. Install the program following the instructions on the screen making sure to choose Complete as the installation type. When the updater prompts you to do so, please insert your original TimeVue CD into your CD-ROM drive as per the on-screen instructions.
10. Double click on the TimeVue icon on the Desktop.
11. If required select Yes in the TimeVue Setup window. TimeVue may need to setup certain program folders to complete the installation.
12. Open TimeVue, link to the datastorage.tvd file and enter your registration code.
13. Restore\Append the archive you created in step 1 above.

If you are using a larger font size to display the Web page, the text in your report may wrap-around to the next row. To fix this simply press the Ctrl + "-" keys on your keyboard (control and minus keys). This will reduce the text size on your screen so that all the punch pair information appears on the same row.

This message indicates that the person that logged into the computer did not have full permissions to properly install and register the necessary TimeVue files in MS Windows.

NOTE: If you are upgrading a current TimeVue installation and you have current company data, make sure you backup your database first before uninstalling the software in the steps below.

If this is Windows XP and a new installation:

1. Click on your Windows Start Icon and go to Control Panel.
2. Select Add\Remove Programs and uninstall TimeVue.
3. Reboot the computer and make sure you log into the computer with full administrative rights.
4. Reinstall the software.
5. Say NO to the option to Overwrite the current copy of the software when opening TimeVue again if this option window appears.

If this is Windows 7 or Vista and a new installation:

1. If your TimeVue CD version is prior to v1.0.32, insert the CD in the drive. Close the installation wizard if it appears.
2. Download the TimeVue update and follow the instructions on the download page to install the update. Go to this link: TimeVue Update
3. After the software is installed, a TimeVue short-cut will appear on the Windows desktop.
4. Right mouse click on the TimeVue short-cut on the desktop and select Properties.
5. In the properties window, select the Compatibility tab.
6. Make sure the Run the Program as Administrator option is checked at the bottom of this screen. Click Apply and OK to save your changes.
7. Double-click on the TimeVue short-cut to start the program.
8. If the User Account Control window appears, click YES to allow the program to open.
9. Say NO to the option to Overwrite the current copy of the software when opening TimeVue again if this option window appears.

Certain software updates and utility programs may only be compatible with 32 or 64 bit Windows. To identify your version of Windows before attempting to download or install any software, follow the steps below:

1. Click on your Windows Start Icon and go to Control Panel.
2. If you are using Windows Vista, make sure you are in Classic View.
3. In Control Panel, double-click on the System Icon.
4. In the System Properties window, the operating system information will appear in the System section.

Follow the instructions below to install Icon TimeSource or Icon TimeVue on 32 or 64-bit versions of Windows Vista or Windows 7.

For TimeSource:

1. Load the CD and follow the instructions in the installation wizard. Click Finish when the installation has completed.
2. Right mouse click on the TimeSource short-cut on the desktop and select Properties.
3. In the properties window, select the Compatibility tab.
4. Make sure the Run the Program as Administrator option is checked at the bottom of this screen. Click Apply and OK to save your changes.
5. Restart Windows.
6. Double-click on the TimeSource short-cut to start the program.
7. If the User Account Control window appears, click YES to allow the program to open.

For TimeVue:

1. If your TimeVue CD version is prior to v1.0.32, insert the CD in the drive. Close the installation wizard if it appears.
2. Download the TimeVue update and follow the instructions on the download page to install the update. Go to this link: TimeVue Update
3. After the software is installed, a TimeVue short-cut will appear on the Windows desktop.
4. Right mouse click on the TimeVue short-cut on the desktop and select Properties.
5. In the properties window, select the Compatibility tab.
6. Make sure the Run the Program as Administrator option is checked at the bottom of this screen. Click Apply and OK to save your changes.
7. Double-click on the TimeVue short-cut to start the program.
8. If the User Account Control window appears, click YES to allow the program to open.

1. Log into your Universal Employee Time Clock.
2. From the Alerts Page, click on Setup\Preferences\User tab.
3. In the User Field Preferences section, "Title for User 1", enter the value: ADP Payroll ID # .
4. In the User Field Preferences section, "Assign User 1" to field, select Employee from the drop-down list.
5. Click the Submit button to update the clock.
6. Select Reports\Roster to display your Roster Report.
7. Select the first employee in the list.
8. A new field will appear in the Edit Employee screen: ADP Payroll ID # .
9. Enter the appropriate Payroll ID number for the employee.
10. Click the Submit button to save your changes.
11. Repeat the steps to assign a Payroll ID number to all your employees.
12. Run the ADP Export again.

his problem can occur if you have manually edited punches in the Punches screen and you did not assign a valid department to a punch pair for that pay period.

View or print out the report and review the department column in the report.

1. Make note of all punches that are missing a department assignment or show a department assignment of UNKNOWN.
2. Go to the Punches screen for the appropriate employee and assign a current, valid department in the department column for the punch pair. Press the tab key and verify that the total hours for the shift appears in the HOURS column.
3. Repeat the above steps until all punch pairs have a department assignment.
4. Run a report again. If you have fixed all the punches, the error will go away and the hours will calculate correctly on your reports.

NOTE: If the problem continues, try the following also:

If you are using TimeVue:

* Go to the Departments screen.
* There are some icons at the top of this screen. Go to the last icon on the right and make sure the "Calculate autolunch/Sum daily hours" is disabled.
* Close the department screen and run reports again.

If you are using TimeSource:

* Go to the Time Clock Rules screen and uncheck the Auto Lunch By Day option. Close this screen and run your reports again.

# heck the camera calibration settings.

* This can be found by pressing the NO button on the keypad 11 times. A series of letters and numbers will appear. A GOOD setting will appear similar to: r0 c-1 e100. If any of these settings are VERY high then the camera calibration is not good. If the "e" or exposure value is over 120, it may be difficult for the camera to detect hands. This means there is too much light or glare in the area. Try adjusting the ambient light and log in again.

# Try to recalibrate the camera if needed:

* Hopefully, the unit will recognize a supervisor.
* Have the Supervisor for the Handpunch press the Clear and Enter buttons on the keypad, enter the supervisor code, place hand, and select Password 1.
* Select YES at the Recalibration option and press YES again to recalibrate the camera. Check to see if the calibration numbers have improved.
* NOTE: If only certain employees are having problems with hand detection, make sure the exposure setting is good, remove the employee from the unit and enroll them again.

# If you cannot get into Supervisor Mode, try cleaning the unit.

* Use Windex to clean the Platen area and the window above the area where the hands are placed.
* Remove the clock from the wall. You may have to remove the back panel of the clock (4 screws).
* With a can of compressed air, try blowing out any possible dust that might be on the inside of the camera window and camera area. Be careful not to jar the camera.
* See if the hands can be detected properly after doing this. Repeat the procedure to recalibrate the camera again.

# If the behavior does not change, the last option is to erase the memory of the clock. This will remove all data off of the clock. Supervisors and employees will have to be enrolled again. Poll the clock first.

* Unplug the power to the clock.
* Press the small, white reset button on the back of the clock and hold it down while plugging the power back into the clock.
* If you do this properly, you will get a display option to do a hard or soft reset on the clock. Select "9" to reset all.
* Press Clear and Enter on the keypad of the clock, select Password 4, and enroll the supervisor(s) and employees again.

# If this does not work, the only remaining option is to setup a service call with TIME CLOCK MAN support. The clock will have to be inspected and repaired.

1. Go to the Tibbo\VSP Manager and select the COM port. Go to the properties screen for the COM port.
2. Make sure you change the Transport Protocol from UDP to TCP in the Networking section of the properties screen. This is important.
3. All other options can remain at their default settings.
4. Click the OK button to save your changes and close down the Tibbo VSP manager.
5. Try a clock test in the software again.
6. If the problem continues, exit out of the software, reboot the computer, and do another clock communication test.
7. Contact technical support if you cannot resolve this issue.

he LT Series time stamps must be set with the correct date and time initially. The date must also be changed manually at the beginning of each month. To set the date and time on an LT Series Time Stamp, the key and a small screwdriver is needed. In setting the LT Series Time Stamp:

1. Disconnect the power source.

2. Insert the key in the back of the time stamp.

3. Turn the key clockwise.

4. Lift the cover up and pull it forward.

5. Remove the Frame Locking Pin (Figure 1.1).

6. Lift the Top Frame (Figure 1.2) to access the Time & Date Type Wheels (Figure 1.3).

7. Depress the Time Type Setting Lever (Figure 1.4).

8. Using a small screwdriver or similar tool, rotate each individual date and time type wheel down to the correct date and time.

9. Set the Numbering Type Wheels, if applicable.

10. Close the top frame and insert the locking pin, positioning the pull ring down and inside the case.

11. Attach the top cover, fitting the top securely into the grooves in the main frame case.

12. Lock the top cover in place.

13. Connect the power source.

14. Make a registration to check for accurate date and time.

If the LT Series Time Stamp does not appear to stamp documents, the issue could be caused due to:

1. The time stamp is not receiving AC Power from the wall outlet.

If the time stamp is not receiving power from the AC outlet, the time stamp cannot operate. Make sure the AC outlet is functioning and the time stamp is securely plugged into the outlet.

2. The internal fuse has failed and must be replaced.

3. The fuse cap is not tightened.

If the fuse was checked or changed, the fuse cap may not be tightened. Make sure it is securely fastened into place.

4. The Impact Control Board may be defective and needs to be replaced.

If the time stamp is receiving AC Power, the fuse has not failed and the fuse cap is tightened, the impact control board may be the issue. The time stamp must be sent to a local dealer or to Lathem Time for inspection and repairs. If under the warranty, the time stamp must be sent to Lathem for the repairs.

LT Series Time Recorders have an imprint surface, or Print Platen Assembly, that helps to produce high-quality imprints. While the Print Platen Assembly normally has a prolonged usage expectency, there may be times where it needs to be replaced. To replace the Print Platen Assembly:

1. Disconnect the power source.

2. Insert the key in the back of the Time Stamp.

3. Turn the key clockwise.

4. Lift the cover up and and pull it forward.

5. Remove the Frame Locking Pin (Figure 1.1).

6. Lift the Top Frame (Figure 1.2) to access the Ribbon (Figure 1.5).

7. Pull the Front Spool Plunger Knob (Figure 1.3) away from unit.

8. While holding the knob, slide the Front Ribbon Spool to the left and out.

9. Release the Front Spool Plunger Knob.

10. Pull the Rear Spool Plunger Knob (Figure 1.4) away from unit.

11. While holding the knob, slide the Rear Ribbon Spool to the left and out.

12. Release the Rear Spool Plunger Knob.

13. Remove the old Print Platen Assembly (Figure 2.1).



14. Insert the new Print Platen Assembly, using the guide pin for alignment.

15. Pull the Front Spool Plunger Knob (Figure 1.3) and position the new ribbon with the Front Spool Plunger. Align the spool with the posts on the ribbon spindle shaft and the spool plunger.

16. Release the Front Spool Plunger Knob.

17. Pull the Rear Spool Plunger Knob (Figure 1.4) and position the new ribbon with the Rear Spool Plunger. Align the spool with the posts on the ribbon spindle shaft and the spool plunger.

18. Release the Rear Spool Plunger Knob.

19. Set the date and time or numbering for the LT Series Time Recorder.



20. Close the Top Frame and insert the Frame Locking Pin, positioning the pull ring down and inside the case.

21. Attach the Top Cover, fitting the Top securely into the grooves in the main frame case.

22. Lock the Top Cover in place.

23. Connect the power source.

After the ribbon is properly inserted into place and the date/time or numbering is set, the LT Series Time Recorder should be ready for use

Lathem Time Corporations Mechanical Recorders are ideal for payroll time or job costing. To set the time on a mechanical clock, the clock model and how it prints must be determined. After determining this information, the face as well as the punch must be set to the correct time.

To set the punch date and time on a mechanical clock:

1. Determine the clock model and print style.

2. Unlock the case cover and pull it forward to remove it. Wait until the clock "click".

3. Press either side of the Type Section Headlock (1.2) to unlock the clock face from the frame.

4. Pull upward on the lower part of the clock face until the Type Section locks in the up position as shown in Figure 1. Make note of the position of the Overthrow Lever (1.3) and the Setting Wheel (shown in Figure 3.)

5. Press the red Overthrow Lever (1.3) toward the back of the clock until it clicks. This releases the wheels allowing them to turn.



6. Review the type wheels in respect to the location of the numbers on the wheels.

7. Visualize a Center Line where all the type wheels appear to line up in the center of the type section, as shown in Figure 2.

8. Using a pointed object, rotate each wheel until the correct day/date and time are aligned at the Center Position. Start at the top wheel and work down when setting the time.

If the timeclock model prints in Tenths, as with a model 2102 or 2105, or prints Hundredths or 00-23 hours, as with 2103 or 2106, refer to the Dial of Decimal Equivalents to determine the correct setting for the time.



9. Rotate the Minute Wheels to show one minute ahead of the current minute.

10. Set the Hour Wheel to the current hour.

11. Set the Day/Date Wheels to the current day or date.

If a Mechanical Time Recorder is gaining time, the issue is that one or more of the wheels are sticking together. This is more than likely due to the lubrication used to manufacture the clock starting to solidify. To correct this, the type wheels need to be lubricated.

To lubricate the Type Wheels, users will need some 3-N-1 Oil, WD-40 lubricant or any mechanical lubricant. 3-N-1 Oil or WD-40 is preferred. In lubricating the type wheels, unplug the clock from power. Afterward:

1. Unlock the case cover and pull it forward to remove it. Wait until the clock "click".

2. Press either side of the Type Section Headlock (1.2) to unlock the clock face from the frame.

3. Pull upward on the lower part of the clock face until the Type Section locks in the up position as shown in Figure 1.

4. Press the red Overthrow Lever (1.3) toward the back of the clock until it clicks. This releases the wheels allowing them to turn.



5. Once the type section is lifted, lay the timeclock on it's back. The type section should be facing up.

6. Place 1 to 3 drops of the 3-N-1 Oil or WD-40 between the wheels.

7. Rotate each will 360° 2 to 3 times to work the lubrication between each wheel.

8. Stand the clock in the upright position.

9. Remove the ribbon or cover it ribbon with paper towel to protect it from any excess 3-N-1 Oil or WD-40 drippings.

10. Slowly let the Type Section down and press it firmly into the Type Section Headlock (1.2).

11. Let the clock sit for about 5 minutes to let the excess 3-N-1 Oil or WD-40 drain.

12. Lift the Type section again.

13. Set the punch time on the time recorder.

14. Set the face time on the time recorder.

After the time is set, connect the clock to AC Power. Monitor the clock for the day to make sure the punch time is no longer gaining

Lathem Time Corporations' Mechanical Recorders are ideal for payroll time or job costing. The Mechanical Time Recorder's face and punch time are both driven by the clock's motor. If the clock is plugged into a functioning AC Outlet and both the face and punch time have stopped, the motor must be replaced.

The motor for the mechanical Lathem clocks can be ordered from www.TIMECLOCKMAN.com

he type of printing with Lathem Mechanical Time Recorders depends on the model purchased. We currently have the 1200 Series, 2000 Series and 4000 Series Time Recorders. Previous models included 3000 Series, 8000 Series Time Recorders. The last two digits of the model number determines the type of print.

Here are types of print associated with our current 1200, 2000 and 4000 Series timeclocks as well as most of our previous models:

Model Print Style Model Print Style
01 Month, Date, Regular Hours, Minutes 02 Month, Date, Regular Hours, Tenths
03 Month, Date, Regular Hours, 100ths 04 Month, Date, Military Hours, Minutes
05 Month, Date, Military Hours, Tenths 06 Month, Date, Military Hours, 100ths
21 Day, Regular Hours, Minutes 22 Day, Regular Hours, Tenths
23 Day, Regular Hours, 100ths 24 Day, Military Hours, Minutes
25 Day, Military Hours, Tenths 26 Day, Military Hours, 100ths

To change the type of print the correct stamp needs to be installed. Stamps are available at www.TIMECLOCKMAN.com

urrently, PayClock EZ is designed to run on IBM compatible personal computers with Microsoft Windows Operating Systems. The Minimum System Requirements are based on a computer only running PayClock Software. Using additional software packages (Microsoft Office, Internet Security, QuickBooks Pro, etc.) may require additional RAM, Memory and Processor speed to allow PayClock to function properly.

Click here for important information on Windows 7, Windows Vista 64-Bit and other Windows Operating Systems Compatibity.

PayClock EZ Version 5.6/5.7:

* Microsoft Windows 7.
* Microsoft Windows 2008 Server.
* Microsoft Windows Vista 32-bit and 64-Bit.
* Microsoft Windows XP Home/Professional Service Pack 2 or higher.
* Microsoft Windows Standard & Enterprise Server 2003 (Optional. Must be installed from Add/Remove Programs)
* Microsoft .NET Framework 3.5 (installed automatically if not present on the computer.)
* Customer registration and acceptance of the license agreement for PayClock Pro is required.
* A PC with a 500 MHz Pentium processor or better (1GHz Pentium processor Recommended)
* 512 MB of RAM (1 GB Recommended)
* An available USB port (USB 1.1 compliant. The port must be able to supply up to 500mA. Recommended USB 2.0 compliant.)
* An available 9 or 25 pin serial communication port or Network Adaptor configured for TCP/IP, for PC100/PC400 terminals.
* Hard disk with at least 200 MB of free space (500 MB Recommended)
* 256 Color 800x600 or higher resolution display
* Mouse or other pointing device
* Internet Explorer 5.0 or Higher
* 4x CD-ROM or better
* Hi-Speed Internet Connection (for Online Features/Services)
* A dedicated server is recommended for multi-user Systems

All online features and services require internet access with at least a 28.8 kbps connection speed.

PayClock EZ With USB Terminal Manager Version 5.5:

* Microsoft Windows Vista-32 Bit
* Microsoft Windows XP Home/Professional Service Pack 2 or higher.
* Microsoft Windows Standard Server 2003 (Optional. Must be installed from Add/Remove Programs)
* Microsoft .NET Framework 3.5 (installed automatically if not present on the computer.)
* Customer registration and acceptance of the license agreement for PayClock Pro is required.
* A PC with a 500 MHz Pentium processor or better (1GHz Pentium processor Recommended)
* 512 MB of RAM (1 GB Recommended)
* An available USB port (USB 1.1 compliant. The port must be able to supply up to 500mA. Recommended USB 2.0 compliant.)
* An available 9 or 25 pin serial communication port or Network Adaptor configured for TCP/IP, for PC100/PC400 terminals.
* Hard disk with at least 200 MB of free space (500 MB Recommended)
* 256 Color 800x600 or higher resolution display
* Mouse or other pointing device
* Internet Explorer 5.0 or Higher
* 4x CD-ROM or better
* Hi-Speed Inte

The lathem PayClock EZ has an extensive help system built into the software. This help system had a Message Checker utility that checked for messages regarding updates and upgrades for PayClock Software. This has been replaced with the Communications Panel in PayClock EZ Version 5.

In PayClock EZ 2003 and PayClock EZ 2004, it is possible to receive a Runtime Error 13: Type Mismatch while working in the program. When clicking OK, the program will continue to run. However, the error message will continue to return about every 15 minutes. This error is caused by the PayClock EZ Message Checker.

In PayClock EZ 2003 and PayClock EZ 2004, the PC Message Checker was used to check for important announcements from Lathem in reference to Updates and Upgrades. In later versions, PayClock now uses the Communications Panel. Disabling the PC Message Checker will prevent the Runtime Error 13: Type Mismatch from occurring. There are two methods to disabling the PC Message Checker.

One method to disable the PC Message Checker is:

1. Close PayClock EZ.

2. Open My Computer.

3. Open Local Disk C or the drive where PayClock EZ is installed.

4. Open the PayClock folder.

5. Open PCIHSV.EXE or PCIHSV.

This will open the PayClock Interactive Help System Viewer.

6. If the PayClock Help Viewer is displayed with Display Captions while video is running checked, click OK.

7. In the PayClock Interactive Help System Viewer, click the down arrow to the right of the Help button.

n older versions of PayClock EZ prior to PayClock EZ 2003 (Version 3.71) or a version of PayClock Pro prior to PayClock Pro Version 4, a Runtime Error 7: Out Of Memory can occur when trying to open Reports. This is due to several pay historical pay periods in PayClock. These periods remain until they are archived to remove the older from from the database.

Older versions of PayClock could hold up to 256 pay periods before archiving is absolutely necessary. Depending on the Pay Period Type, PayClock can hold the historical data in the database for years. It is recommended to archive at least once a year. Pay Period Type Database Limit
Weekly 4 Years, 48 Pay Periods
Biweekly 9 Years, 22 Pay Periods
Semi-Monthly 10 Years, 16 Pay Periods
Monthly 21 Years, 4 Pay Periods
Custom 21 Years, 4 Pay Periods

To correct the Runtime Error 13: Type Mismatch on opening Reports:

1. Click the Submit a Ticket link to submit a ticket to our Technical Support Team.

2. In the messaging area of the ticket, enter 'Runtime Error 7: Type Mismatch when accessing reports.'

3. Attach the PCLS1.tad file from the C:\PayClock\Database folder.

We will repair the file and send it back. The e-mail response could show up in bulk or junk mail folders. It is recommended to add support@lathem.com to the e-mail address book. When the file is received, the file(s) must be saved back into the PayClock\Database folder:

1. Close PayClock, if it is open.

2. Save the attached file(s) into the PayClock\Database folder, replacing the old file

3. Open PayClock.

4. Review the reports.

Before closing the pay period, the database must be archived in order to prevent this from happening again. It is IMPORTANT to archive BEFORE closing the pay period.

Time and attendance tracking is not just for hourly workers. Salaried employees’ time must also be tracked. Why? Tracking salaried employees' time helps you to:

* Comply with FLSA overtime regulations for nonexempt workers
* Ensure salaried employees don’t cheat the company (by working fewer than 40 hours/week)
* Ensure salaried employees don’t cheat themselves (by working too many hours)
* Monitor staffing levels
* Track FMLA leave eligibility and usage
* Request time off without administrative hassles
* Provide data for performance evaluations

There is virtually no limit to the scheduling functions within Attendance Enterprise. It is easy to use, letting supervisors, department heads and others create, view, or change a specific employee’s schedule weeks or months in advance. You can even create or change schedules right on the employee's time card.

For those businesses with more regular employee scheduling requirements, the use automatic weekly or biweekly schedules that repeat without intervention.

Employee Self Service provides an online timesheet that empowers employees while reducing workload for HR.

* Employees gain convenient access to attendance information.
* Employees punch or enter hours worked; transfer to different departments or locations.
* Employees see their schedule, benefit, and archived time card information; and request time off.
* Administrative burden on HR is reduced.

The system offers tremendous flexibility, giving employees a choice of time entry sheets so they can capture and report time in a familiar way.

Employee Self Service kiosks are typically located in common areas, such as lunch rooms. Security is provided by individual PINs that allow employees access to their own information.

With simple “drag and drop” commands, Attendance Enterprise Custom Report Writer makes it fast and easy to create and automate reports to help track and analyze payroll and labor information instantly.

Instead of being limited by a set of standardized report templates, with a few simple clicks you can build the exact, up-to-the-minute report you need to effectively manage your workforce.

As an example, some users customize reports by departments and date ranges, locations, or calculate labor subtotal reports to make it meaningful for their organization.

Other employers tailor the data to reflect employees by date hired, by union classification or other grouping. The possibilities are endless.

The minute hand is held on by a screw, then the hand, then a locking washer.
The hour hand is a sleeve, pressed on to a brass shaft.
The hour hand's diameter is adjustable.
Remove the minute hand, keep the parts in order: Screw/hand/washer.
Use a screwdriver and pry up the hour hand.
Approach the ring from two sides.
Put the 1/2" shaft at the base, the round area and give it a slight crimp. That will tighten the fitting.
Press it back one and replace the minute hand.

TIME CLOCK MAN is in business to serve both our direct customers: the users of our Products, and the people who help us sell and support those products – our Partners. The Time Clock man Partner Program is designed around the participation of our Partners in the total business opportunity created by the customer relationship.

Time Clock Dealers

Regional time clock resellers specializing in time & labor management solutions; and wireless services providers experienced in secure access facilities design and installation.

Professional Human Resource and Employer Organizations

Whether your services are helping companies better manage employee development, HR management, benefit administration, payroll, or compensation & retention – Time and Labor best practices suggest automation of attendance data capture and prevention of “buddy punching” for real hard dollar savings on labor expense.

Software-as-a-Service (SaaS) Catalysts

If you are a Solution Provider built for the new economy managing a sales portfolio of On-Demand Services, then partnering with Time Clock Man as a Catalyst for moving your clients to our money saving TCM solution is the right choice for your Labor Services offering.

CPA'S & Small Business Consultants

While working with your clients analyzing their employee payroll needs, consider the advantages of having a pay-as-you-go service to recommend that will net your clients positive ROI in the 1st 90 days of implementation.

Check folder sharing options. This folder should be fully accessible (no restrictions). Normally this is “C:\Program Files\Acroprint\”

Try to start the service manually as a Windows Administrator:

Click Start » Settings » Control Panel » Administrative Tools » Services


If the service still does not start, another program on your system may be preventing it. This may be your firewall, anti-virus, anti-spyware, or anti-worm program(s). You may need to add arxservice.exe to the exception lists maintained by these programs, to allow arxservice to run and not be treated as an intruder. You should also add arxsvc.exe and AttendanceRx.exe to these lists.

The mount consists of two transparent plates, one front plate and one back plate. The front plate comes with a special circular retaining rim for the placement of the I-Button. Both plates come with an internal cavity in which a label or photograph can be fitted. The plates are assembled together (and/or to any desired surface), with rivets or screws in such a way that all contents of the mounts are securely retained.

The mount consists of two transparent plates, one front plate and one back plate. The front plate comes with a special circular retaining rim for the placement of the I-Button. Both plates come with an internal cavity in which a label or photograph can be fitted. The plates are assembled together (and/or to any desired surface), with rivets or screws in such a way that all contents of the mounts are securely retained.

This illustration shows what the assembled I-button component looks like:


For Recording Station wall mounting, we recommend the use of 1/8 self thread screws (provided with mounts). All Recording Stations are best installed at a height of 45 inches from the floor level.

The use of water sealant around the plate edges is recommended to protect the ink of the paper labels from being washed out during the rain season. Always use both mount plates. I-Button mounts can be installed in walls, doors, furniture, fences, metal surfaces, trees, etc.

It is also recommended that the I-Buttons be installed in areas which allow at least 8 inches of clearance so that they can be easily accessed using the reader.

Damage to your database is usually caused by temporary problems with your operating system or by power transients. We strongly recommend the use of power stabilizers and transient suppressors on all PCs. The use of the appropriate ground connections is also imperative.

If you encounter problems with your database which impede the proper operation of your system, it is possible your database is damaged. Close your Ares Watchman System and immediately run the Data Base Repair Utility.

Your Database Repair Utility is in the program group manager of this software — START/ PROGRAMS/ ARES IV/ DATA BASE REPAIR.

The next screen will display a directory path. Double click on Program Files\Acroprint\Ares IV\Datos205.

Once you have chosen the set of Databases you want repaired, select the Verify and Rebuild button. On the next screen select All and finally select Verify & Rebuild.

The memory capacity of the M6000 recorder is 5460 recordings.

When the memory of your reader reaches “full” status (5460 recordings), the reader will emit 1 red blink with 4 beeps each time you attempt a recording. This means your recorder is not reading anymore.

You will need to make a full download of data to your PC and then erase the memory to reset; now your reader will be ready for the next load cycle of 5460 new recordings.

A normal “full” download (5460 recordings) will take about three minutes and will advise you of its progress and function status.

If you desire to have a printed list of your recordings, select the List button on the menu bar to access a print preview. To print, select the Printer icon.

If your time clock stops reading one badge only, then you will need to assign a new badge to that employee.

If your time clock suddenly stops reading all badges, the reader may have been repositioned. This can occur when an employee inserts their badge directly above the reader instead of inserting the card into the slot and pulling down.

If you remove your clock from the wall and look through the slot, you should see the reader coming from the right side of the slot and touching the left side. If it is in the shape of a triangle, your reader is out of position and is not making contact with the magnetic stripe of the badges. You can remedy this by pressing on the reader with the corner of an employee badge until it pops back into position.

If your time clock stops reading one badge only, then you will need to assign a new badge to that employee.

If your time clock suddenly stops reading all badges, the reader may have been repositioned. This can occur when an employee inserts their badge directly above the reader instead of inserting the card into the slot and pulling down.

If you remove your clock from the wall and look through the slot, you should see the reader coming from the right side of the slot and touching the left side. If it is in the shape of a triangle, your reader is out of position and is not making contact with the magnetic stripe of the badges. You can remedy this by pressing on the reader with the corner of an employee badge until it pops back into position.

The terminal can support a serial or parallel printer. While newer ink-jet and laser printers may work with our system, Acroprint can only support printing from the terminal to an 80 column printer, also known as a dot-matrix printer. The printer cable (not included with the system) is a standard parallel printer cable with a 25-pin connector and a 36-pin Centronics type connector. For serial cable information contact your printer vendor.

Please Note: You may use any type of printer when printing from the PC software (Time Q+Plus and Paytime). The 80 column printer requirement is only for printing directly from the terminal.

Demo mode can be caused by:

The dongle key is not installed or is defective.

The LPT port is configured as PS2. This port must be configured for 25 pin dongles in the BIOS as either ECP or EPP, not PS2.

Missing Pendulum.dat file in the Pendulum root directory. This can be caused by installing Pendulum across the network or from a copied install CD. Pendulum should be always installed directly from the original install CD.

Some new Windows XP Pro PCs need the latest HASP driver.

You are running the DEMO version of the software.

Acroprint Pendulum, ATR20/20 and ATR9800 systems sold after January 1, 2006 are compatible with new DST dates.

DC7000 / Pendulum Only
For Pendulum systems configured with DC7000 terminals only, to use the American standard Daylight Saving Time dates (second Sunday in March, first Sunday in November) open the Clocks Configuration file. Make sure the Apply Daylight Savings setting is checked, and select the option to Use American Standard Dates.

The DC7000 terminals will automatically adjust for Daylight Saving Time on the designated dates. This setting will carry forward from year to year. You will not need to program the terminal settings each year for Daylight Saving Time.

To use different dates from the American standard dates with your Pendulum / DC7000 system, follow the instructions below to set custom dates.

ADCT
If you have:

A Pendulum, ATR20/20 or ATR9800 system configured with ADCT's, – OR –
A Pendulum system configured with DC7000 terminals and you are not using American standard DST change dates,
You must enter the Daylight Saving Time change dates in the Clock Configuration file and re-program these dates to the terminal. You will need to update these settings at the beginning of each year.

First, make sure the checkbox next to Apply Daylight Savings is checked, and select the option Custom Dates for This Year. Then enter the desired dates in the DST Starts at: field and the DST Finishes at: field. For instance, to set up standard Daylight Saving Time changes in the USA, enter the second Sunday in March in the Starts at: field and the first Sunday in November in the Finishes at: field.

The system will automatically adjust for Daylight Saving Time on the dates you program. Remember, you will need to reprogram these settings each year to reflect that year's dates.

Your pay period has been extended. The clock has been tricked into thinking it is okay to accept punches when it was in a locked-out situation.

We need to remove all the punches from the clock AFTER we print all of your employees hours.

Open Time and Attendance.
Open Reports.
In the top left corner, in the section Report select Hours Summary.
Beside Report in the section Employees, select All Employees.
Below Employees in the section Pay Period, select Current.
In the borrom right corner, in the section Report Output, select Print Manager.
Select Print in the top right corner of the window.
Now we need to print the time cards for the current pay period.

In the top left corner, in the section Report select Time Cards.
Beside Report in the section Employees, select All Employees.
Below Employees in the section Pay Period, select Current.
In the borrom right corner, in the section Report Output, select Print Manager.
Select Print in the top right corner of the window.
Now we need to remove all punches from the clock.

Take the Supervisor Badge that came with your system to the clock itself.
Swipe the badge. The screen should display Main Menu and Reports will be blinking.
Press the blue Menu Up key twice. Now Setup should be blinking.
Press the blue Enter key. It will now show Setup, and Max Time On Clock will be blinking.
Press the blue Menu Up key twice. The screen will only say Remove All Punches.
Press the blue Enter key once to initiate the dump.
Press the blue Enter key again to confirm the dump.
Press Clear twice to get back to the main Date/Time display.
You will now need to put the punches from the start of the pay period through now back into the system using punch editor.

Your pay period ending date for the rest of this pay period will still show as last pay period´s ending date but the only data in the clock will be for this pay period.

After the end of this pay period, your pay period ending date will be correct.

In order to keep this from happening again, you should be sure to print your Hours Summary report for the Previous pay period at least once during the current pay period.

Your pay period has been extended. The clock has been tricked into thinking it is okay to accept punches when it was in a locked-out situation.

We need to remove all the punches from the clock AFTER we print all of your employees hours.

Open Time and Attendance.
Open Reports.
In the top left corner, in the section Report select Hours Summary.
Beside Report in the section Employees, select All Employees.
Below Employees in the section Pay Period, select Current.
In the borrom right corner, in the section Report Output, select Print Manager.
Select Print in the top right corner of the window.
Now we need to print the time cards for the current pay period.

In the top left corner, in the section Report select Time Cards.
Beside Report in the section Employees, select All Employees.
Below Employees in the section Pay Period, select Current.
In the borrom right corner, in the section Report Output, select Print Manager.
Select Print in the top right corner of the window.
Now we need to remove all punches from the clock.

Take the Supervisor Badge that came with your system to the clock itself.
Swipe the badge. The screen should display Main Menu and Reports will be blinking.
Press the blue Menu Up key twice. Now Setup should be blinking.
Press the blue Enter key. It will now show Setup, and Max Time On Clock will be blinking.
Press the blue Menu Up key twice. The screen will only say Remove All Punches.
Press the blue Enter key once to initiate the dump.
Press the blue Enter key again to confirm the dump.
Press Clear twice to get back to the main Date/Time display.
You will now need to put the punches from the start of the pay period through now back into the system using punch editor.

Your pay period ending date for the rest of this pay period will still show as last pay period´s ending date but the only data in the clock will be for this pay period.

After the end of this pay period, your pay period ending date will be correct.

In order to keep this from happening again, you should be sure to print your Hours Summary report for the Previous pay period at least once during the current pay period.

Press the lock button in the lower right of the clock keypad to go into Supervisor Mode. Type in the correct security code. The default code is “00 00 00”.

Type the number “48” on the keypad. This quick pick will take you directly to the daylight savings setup.

Press the enter button on the keypad and press the up arrow to set daylight savings to NO. Press the enter button to save the change.

Press the clear button twice to exit out of supervisor mode.

In certain situations, the software will not recognize your registration code after the software has been upgraded or installed. This may cause the software to run in Demo mode (limit of 5 employees has been reached). In order to resolve this issue, you need to copy a file from the CD to the TimeSource or TimeVue directory on your hard drive. Here are the steps:

If you have TimeSource:

Load the TimeSource CD in the CD drive. Open Windows Explorer and browse to the ROOT of the installation CD.
Click on the overlay.cab file to select it.
Right mouse click and select copy.
Browse to the TsourceV7 directory on the C: drive. The default location is C:\Program Files\TsourceV7.
Double click on the TsourceV7 folder so that it is selected.
Right mouse click and select paste. This should copy the overlay.cab file into this directory. Verify that the file has been copied.
Highlight the newly copied overlay.cab file, right mouse click, and select properties.
If present, remove the READ ONLY attribute at the bottom of the properties screen. Click Apply and Ok to close the properties window.
Open the TimeSource program again and enter your registration code.
If you have TimeVue:
Load the TimeVue CD in the CD drive. Open Windows Explorer and browse to the ROOT of the installation CD.
Click on the overlay.cab file to select it.
Right mouse click and select copy.
Browse to the TimeVue directory on the C: drive. The default location is C:\Program Files\Icon Time Systems\TimeVue.
Double click on the TimeVue folder so that it is selected.
Right mouse click and select paste. This should copy the overlay.cab file into this directory. Verify that the file has been copied.
Highlight the newly copied overlay.cab file, right mouse click, and select properties.
If present, remove the READ ONLY attribute at the bottom of the properties screen. Click Apply and Ok to close the properties window.
Open the TimeVue program again and enter your registration code.

This error can be caused by one of the following:

Bad serial cable connection
Wrong PORT selection
Incorrect clock TYPE

Check to make sure the serial cable is connected both to the time clock and to a serial port on your computer, and that each end is securely fastened without any noticeable damage to the cable.

Kaspersky Anti-virus software interferes with the TimeSource Time and Attendance start-up routine. At this time, the only known solution to this issue is to either disable or remove the Kaspersky Anti-virus software. Please consult your Kaspersky documentation for instructions to disable or remove the software.

If you are using TimeSource, the file is located in the TsourceV7 directory on your hard drive. The default location is: C:\Program Files\TsourceV7

If you are using TimeVue, the file is located in the TimeVue directory. The default location is: C:\Program Files\Icon Time Systems\TimeVue

If autopoll was successful, you will see an entry in the text file similar to:


Mar-15-05 10:00 am : POLL Clock 1 LABTEST - Ok.

If an entry does NOT appear in the log file, the autopolling task was not setup or scheduled properly, the computer was shut down during the night, or the workstation does not have the proper security permissions to perform this task. Check with your system administrator to verify that your computer is properly setup to run scheduled tasks after you log off the computer.

If the autopoll appears in the PollActivity.txt file, but the polling FAILED, there may have been a connectivity or communications issue with the clock at the time of polling. Try recycling the power at the clock and check the serial or network connections for problems

If your computer does not have a 9-pin serial port, you can use a USB to Serial adapter to connect an RS232 Time Clock Data Terminal to your computer.


Connect the 9-pin serial port end of the USB adapter to the DB-9 male connector end of the serial cable.

Connect the RJ-11 into the RJ-11 on the bottom of the time clock.


If you received a USB to Serial adapter cable you will need to install the drivers from the USB to Serial driver CD that was included with your USB to Serial Adapter.

Insert the CD into the CD drive. Windows Explorer should appear.
Open the folder that corresponds to the operating system you are using.
Double-click on the .exe file in that folder to install the drivers for your USB to serial adapter.

Microsoft is investigating a publicly reported vulnerability in Internet Explorer for customers running Windows XP or who have disabled Internet Explorer Protected Mode. This advisory contains information about which versions of Internet Explorer are vulnerable as well as workarounds and mitigations for this issue.

Our investigation so far has shown that if a user is using a version of Internet Explorer that is not running in Protected Mode an attacker may be able to access files with an already known filename and location. These versions include Internet Explorer 5.01 Service Pack 4 on Microsoft Windows 2000 Service 4; Internet Explorer 6 Service Pack 1 on Microsoft Windows 2000 Service Pack 4; and Internet Explorer 6, Internet Explorer 7, and Internet Explorer 8 on supported editions of Windows XP Service Pack 2, Windows XP Service Pack 3, and Windows Server 2003 Service Pack 2. Protected Mode prevents exploitation of this vulnerability and is running by default for versions of Internet Explorer on Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008.

The vulnerability exists due to content being forced to render incorrectly from local files in such a way that information can be exposed to malicious websites.

This application has been tested and works perfectly. The IPad has 9.7-inch (diagonal) LED-backlit glossy widescreen Multi-Touch display with IPS technology so Xactime is easy to see and use. In addition the Built-in 25-watt-hour rechargeable lithium-polymer battery with
up to 10 hours of Wi-Fi will give you enough time to do all of your punch edits and payroll corrections.

TO MAKE A COPY OF YOUR EXISTING DATABASE:



Ø Verify the version of TimeTrax software you currently have by selecting Help and About TimeTrax in your software program

Ø Close your TimeTrax software program

Ø Create a “backup” folder on your desktop

Ø Right-click on the Desktop and select è New è Folder

Ø Name this folder DATA



For TimeTrax Software Versions 4.2.4 and earlier:

Ø Navigate to My Computer - C:\ Program Files\Pyramid\ TimeTrax and locate the following 3 files: Pyramid.mdb, Pyrarchive.mdb, Pyramid.ini. If you cannot see the file extensions, you may need to go to Tools, Folder Options, View and then make sure “hide file extensions for known file types” is unchecked. These are your database files and contain all of your information.



For TimeTrax Software Versions 4.3.1 and later:

Ø Navigate to My Computer - C:\ Documents and Settings\All Users\Documents\ Pyramid\TimeTrax and locate the following 3 files: Pyramid.mdb, Pyrarchive.mdb, Pyramid.ini. If you cannot see the file extensions, you may need to go to Tools, Folder Options, View and then make sure “hide file extensions for known file types” is unchecked. These are your database files and contain all of your information.



Ø Copy these files to the DATA folder on your desktop. To do this, select the first file and single left click so that it is highlighted, hold the CTRL key on your keyboard and select the other 2 files. Choose Edit è Copy and close out. Open the DATA folder on your desktop and choose Edit è Paste. *It is very important that you have all 3 files in your DATA file before moving forward.







MOVING SOFTWARE FROM ONE COMPUTER TO ANOTHER:



Ø Install CD and run software on new computer.

Ø Copy DATA folder from old computer’s desktop onto a flash drive or another external backup or shared drive.

Ø Open Data folder and copy the 3 files to C:\ Documents and Settings\All Users\ Documents\Pyramid\TimeTrax and choose Edit è Paste into the TimeTrax folder. Choose “YES TO ALL” to replace the existing files.












UPGRADING SOFTWARE ON SAME COMPUTER



Ø Close out of all open windows. Navigate to Control Panel and select Add/Remove Programs. Locate TimeTrax on the list and choose remove.

Ø Once the TimeTrax is removed:



For TimeTrax Software Versions 4.2.4 and earlier:

Navigate to My Computer - C:\ Program Files\Pyramid and delete the Pyramid Folder.



For TimeTrax Software Versions 4.3.1 and later:

Navigate to My Computer - C:\ Program Files\Pyramid and delete the Pyramid Folder. Then navigate to C:\ Documents and Settings\All Users\ Documents\Pyramid\TimeTrax and delete the Pyramid Folder here as well.

You must initialize the M-3500 if:
1. It is a new unit.
2. It has already been in use, but has been unplugged from AC current for more than 72 hours.
3. It is required to change the 12/24-hour mode after the time has been set.

How to Initialize the M-3500
• Locate the push buttons labeled RESET, CHANGE, and ENTER on the display/control panel (shown below).
• Using your finger, press and hold the CHANGE and ENTER buttons simultaneously.
• Using another finger, press and release the RESET button.
• Continue holding the CHANGE and ENTER buttons until the clock display reads 12:00 (if you selected AM/PM mode) or 00:00 (if you selected military mode).
• Release the CHANGE and ENTER buttons.


STEP 3 –FOR AM/PM MODE ONLY: Re-Program your Pyramid M-3500
TO SET THE MONTH:
• Press and release the SELECT button once.
• Press and release the CHANGE button until the flashing 0.1 is set to the current month (Jan= 0.1, Feb = 0.2, Mar = 0.3, etc…)
• Press the ENTER button after the month is selected.

TO SET THE DAY:
• Press and release the CHANGE button until the flashing 0.1 is advanced to the proper date.
• Press the ENTER button after the day of the month is selected.

TO SET THE TIME OF DAY:
• Press and release the SELECT button two times.
• Use the CHANGE button to change the flashing 12:00 or 00:00 to the current hour of the day. If it is AM when you are setting the time, stop when there is a decimal point immediately after the hour. If it is PM when you are setting the time, stop when there is a colon over the decimal point immediately after the hour. See illustration on previous page.
• Press the ENTER button.
• Press the CHANGE button to set the minutes to the current time.
• Press the ENTER button.

TO SET THE YEAR:
• Press and release the SELECT button three times.
• Press the CHANGE button to set the current year. (The time clock automatically defaults to the year “95”).
• Press the ENTER button. Do not change the flashing 1.2. for standard time.


STEP 4 - FOR MILITARY MODE ONLY: Re-Program your Pyramid M-3500
TO SET THE MONTH:
• Press and release the SELECT button once.
• Press and release the CHANGE button until the flashing 0.1 is set to the current month (Jan= 0.1, Feb = 0.2, Mar = 0.3, etc…)
• Press the ENTER button after the month is selected.

TO SET THE DAY:
• Press and release the CHANGE button until the flashing 0.1 is advanced to the proper date.
• Press the ENTER button after the day of the month is selected.

TO SET MILITARY TIME FUNCTION:
• Press the SELECT button three times. With the change button change the default hour of 95 (1995) to current year. Press ENTER once. Change the flashing 1.2. to 2.4 for military. Press ENTER once.

TO SET THE TIME OF DAY:
• Press and release the SELECT button two times.
• Use the CHANGE button to